Frequently Asked Questions
In this section, you may find the answers you are looking for. If you don’t, please feel free to contact us.
Event
How can I attend?
Registration is by invitation only and it is extended to top wholesalers, tour operators and large retail travel agencies from throughout the Americas who contract products and services used by Latin American, Caribbean and North American travelers.
Is the show open to general public?
No. La Cumbre is based on one on one business meetings between registered Exhibitor and Buyer companies, thus not open to the general audience.
Does this mean I need to be pre-registered in order to attend La Cumbre?
Yes. All delegates and companies MUST be pre-registered before showing up at the Registration and Credential Claiming area. No registrations will be accepted on site or during the show.
What is the required dress code for the event?
Business attire is recommended for the entire event.
What is the address of the show venue and host hotel?
Hilton Orlando Bonnet Creek | Waldorf Astoria Orlando
14100 Bonnet Creek Resort Lane, Orlando, FL
(407) 597-3600
What are the show opening times?
Wednesday, September 5th: 9:00 am – 5:00 pm
Thursday, September 6th: 8:00 am – 5:00 pm
Friday, September 7th: 8:00 am – 3:30 pm
What activities take place during each day?
Delegate registration and badge / materials claiming starts early in the morning on the first day of the show (Wed, Sept 5th).
The conference program also takes place during that day, and during the evening the show schedule includes the Official Opening Press Conference, the Media Reception and the general Opening Reception, the latter open to all La Cumbre Delegates.
The business meetings will take place during Thursday 6th and Friday 7th, as well as the Destination and Product Presentations.
What is the official language?
English is the official language. We do, however, provide information in Spanish and Portuguese as a courtesy to our Latin American delegates.
How do I register?
Registration is available by downloading, completing and faxing the registration form in each section.
When will I receive my badge?
All badges and materials for the event will be given to you at La Cumbre onsite registration.
What happens if I lose my badge?
Display of delegate badges will be requested in order to access the exhibition floor. A USD 200 fee will be charged for replacement badges, without exception.
Can I replace a delegate?
You can name a colleague to replace you at no additional charge. Please send an email to buyers@lacumbre.com the information by fax to +1 305 365-0783. Notification of changes received by June 15th will be included in the Directory.
Changes received between June 16th and August 14th will appear in the addendum. All changes received after August 15th will not appear in printed material.
What is the cancellation policy?
Cancellation letters will only be accepted by mail, handwritten or printed and signed, sent out to our office in Miami. Please note: for cancellation notes received before June 15th, 2012,the cancellation penalty will be 50% of the registration fee, and for notes received after that date, the penalty ascends to 100% of the registration fee.
Exhibitors
How do I register as an Exhibitor?
You can download the registration form by accessing this link. Please fill in all requested fields, and submit as directed.
Where are the Exhibiting companies from?
Exhibitor companies register from all over the Americas.
How many delegates may each Exhibitor company bring to their booths?
This depends on the booth each company requests (see table below).Registration of additional delegates requires an extra USD 545 fee each. Please note that all registered delegates MUST represent the same single company. If your company wishes to promote more than its own products, you should register fora shared booth.
What are the registration fees for Exhibitors?
Prices valid from November 1st, 2011
| Booth Prices | |
| Single Booth Package
(80sqft) |
3,280 USD |
| Double Booth Package
(160sqft) 2 delegates included |
6,370 USD |
| Triple Booth Package
(240sqft) 3 delegates included |
9,450 USD |
| Sharing Booth Package *
1 delegate included |
2,580 USD |
* If choosing to register for this type of booth, you MUST inform us of the company you will be sharing with. Both registrations forms MUST be submitted simultaneously.
(up to 30 appointments). Maximum 2 appointment schedules per 10′ x 8′ booth.
Buyers
How do I register as a Buyer?
You can download the registration form byaccessing this link. Please fill inall requested fields,and submit as directed. All new buyers, and buyers who have not attended the show in the last two editions, must submit the pre-qualification form, and wait for approval. Only then will they be requested to fill in a registration form.
Is the accomodation at the Host Hotel included for all delegate buyers?
Yes, the three nights included are Sept 5th, 6th and 7th, and buyer companies and delegates do not have the ability to change their reservation dates at the Host Hotel. However,register buyerscan request additional nights by directly contacting the Hilton Orlando Bonnet Creek | Waldorf Astoria Orlando with their reservation number, which can be provided by our staff.
What is the registration fee for Buyers?
| Fees and Payments | ||
| Regular Registration | 500 USD 1 | Until June 15th, 2012 |
| Late Registration | 600 USD 1 | June 16th up to the event |
| Event Pass | 200 USD 2 | |
1The Registration fee includes:
- Hotel Accommodation during the event at one of our host hotels.
- Credentials.
- Ability to schedule up to 30 appointments.
- Attendance to the official social and meal functions.
- One on one meetings. Each exhibiting delegate receive 1 appointment schedule (up to 30 appointments).
- Delegate Bag with promotional material.
- Transportation between the Orlando International Airport – Host hotel.
2 ** Local buyer registration is only available to residents of the following Florida counties: Brevard, Lake, Orange, Osceola, Polk, Seminole and Volusia (You must submit the completed registration form along with a photocopy of proper documentation displaying current residential address)
How can I pay?
- Credit Card: Visa, MasterCard or American Express.
- A check drawn on a U.S. bank in U.S. dollars, payable to Reed Exhibitions Latin America.
- Wire Transfer.
For further information on these payment methods,please contact us.
Hosted Buyer Program
Why enter the Hosted Buyer Program?
All Buyers who can certify having complied with the Program requirements, will receive a full refund of their registration fee at the end of the show. Plus, all Hosted Buyers will be included as members of Club Elite, therefore participating in the raffle taking place during the Closing Luncheon. Raffle prizes usuallyrange from USD 1,000 to USD 3,000.
What do I need todoin order to participate as a Hosted Buyer?
- Qualify and register as a Buyer before June 15th, 2012.
- Pre-schedule a minumum of 25 appointments online.
- Attend to a minimum of 25 appointments during the two days of business rounds. It is mandatory that those include the
pre-scheduled commitments. - Attend to at least one Destination ans Product Presentation.
- Submit the La Cumbre Passport on the last day, before the closing luncheon.
How do I certify my presence at the business meetings and the Destination and Product Presentations?
All buyers must request a sticker at the end of each appointment, and upon exiting the Destination and Product Presentation room. Please note no signatures will be accepted instead of stickers.
If my company decides to send two buyer delegates, can both of them participate as Hosted Buyers?
Yes, but ONLY if each delegate makes their own appointments. Otherwise, only the first delegate registration will be reimbursed.
One on One Meetings
The one on one Meetings provide a structure for interaction among decision-makers. Meetings are programmed as 15-minute sessions.
How do I receive the appointment schedule?
Appointment taking delegates will be able tochoose their meetings by using the Appointment Selection Process. You will be notified by e-mail when the Appointment Selection Process is completed and your matched appointments are confirmed.
How many appointments may I request?
You may request up to 30 appointments.
